Everything you need to know before we start.
After you submit our intake form, we'll reach out within 1 business day to schedule a 30-minute discovery call. From there, we build a custom proposal — typically delivered within 2–3 days of the call. Once you approve the proposal and we finalize the timeline, we kick off the project with a dedicated point of contact and real-time visibility throughout.
Most projects run between 4–12 weeks depending on scope. A standard web design engagement is usually 6–8 weeks from kickoff to launch. Marketing automation setups tend to be 4–6 weeks. We'll give you a concrete timeline in your custom proposal so there are no surprises.
We ask for a few key things: a clear sense of your business goals, any existing brand guidelines or style references, and доступ к вашим текущим platforms (website, CRM, email, etc.). The more context you give us upfront, the better the output. Don't worry if you don't have everything polished — that's what the discovery call is for.
No problem. We can help you develop content as part of the engagement, or work with placeholder copy during build phase. Many clients come in with rough ideas — we help shape them into a coherent narrative. Just let us know where you are in the content process when you fill out the intake form.
That depends on your plan. Our web design projects include 30 days of post-launch support to handle any bugs or adjustments. Marketing automation clients get onboarding documentation and a training walkthrough so your team can confidently use the system. We also offer ongoing monthly retainers for clients who want continuous optimization and support — just ask.